Returns & Refunds

We want you to be happy with your order from nurserygreens.com, a Nursery Greens website operated by Fresh Air Concierge. If something isn’t right, here’s how returns and refunds work.

1. Return window

You have 7 days from the date your order is delivered to request a return. Reach out within that window and we’ll take care of you.

2. Free returns

Returns are free. Once your return is approved, we’ll send you a prepaid shipping label — you won’t pay anything to send the item back.

3. How to start a return

Email us at hello@nurserygreens.com with your order number and let us know what you’d like to return. We’ll reply with the prepaid label and next steps.

4. Refunds

Once we receive your returned item, we’ll issue a refund to your original payment method. Refunds usually appear within a few business days, depending on your bank or card issuer.

5. Questions

Any questions about a return or refund? Email hello@nurserygreens.com. Mailing address: Fresh Air Concierge · 10228 Desert Wind Dr · Las Vegas, NV 89144.